ATLANTA -- Holly Cobb of McDonough has a warning for anyone thinking about hiring a limo for prom night or for any other occasion.
"It was not at all what we were expected and what we had paid for," Cobb said, as she showed us pictures of prom night for her 17 year old daughter, Mallory, a junior in high school. "They were an hour and a half late."
She says a group of 30 boarded what should have been a 30 passenger bus. That is what was stated on the contract.
"Kids had to sit in each other's laps and stand for the duration of the ride," Cobb said, "and because the bus was late they missed their dinner reservation."
Cobb showed us the contract she had with Country Club Limousine. She had paid $1900 dollars for a bus that should have arrived at 5 p.m. on April 13th and stayed through 11 p.m.
However, the bus that arrived didn't look like the one she saw on the company's website and according to the state, a 30 passenger bus should seat 30 people.
She says, because of her trouble, the company promised a $450 refund and even sent her a confirmation email showing that it had been posted to her credit card on April 15th. On May 2 she still hadn't received it.
We went looking for the owner of the company. The address on the contract took us to a luxury condo building in Buckhead and we didn't see any sign of a limo company.
When we called the contact name on the contract, Adrian P, a man who told us his name was Adrian said he parked his limos nearby. The 'P' stood for Paul and Adrian Paul said he owned a condo in the building.
On Country Club Limousines website it claims it is fully licensed.
However, they're not listed here, on the Georgia Public Safety website, where all authorized limos and party buses are required to be.
Regulators have now opened an investigation and won't comment until it's complete - as for Holly's promised refund? She's still waiting.
"I simply want to prevent this from happening to someone else's prom."
Adrian Paul of Country Club Limousines said he would meet us to do an interview. Our last two calls to him have not been returned.