The Help Desk with Bill Liss

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Print out your Cold Weather Checklist

11:46 PM, Jan 23, 2014

Metro Atlanta is headed for the coldest temperatures in the region since 1985. 11Alive has gathered information from experts in our area to help you with last minute preparations. PRINT the list off and check them off tonight!

Billing and interest rates top credit card complaints

7:18 PM, Jan 14, 2014

If you have a credit card with Capital One, Citibank, Bank of America, JP Morgan Chase or GE Capital Retail, chances are you may have had a problem with them.

Fighting the Flu: Answering your questions

9:00 PM, Jan 10, 2014

Flu deaths in Georgia have more than doubled to 19 as of January 4. 11Alive's Jon Shirek and Bill Liss take a look at the situation here and answer your questions.

Help Desk: Property protection in wintry weather

6:26 PM, Jan 2, 2014

The New Year is off to a chilly start and the coldest air in four years expected to make its way to North Georgia by the end of the week. Freezing temperatures bring the potential for household and property damages.

Help Desk: MARTA Job Fair on January 4

5:15 PM, Dec 30, 2013

Have you been searching for a full-time job? The New Year could bring you a new career at MARTA. On Saturday, January 4, MARTA will host a job fair to hire full-time bus operators.

Air travel changes coming in 2014

11:24 PM, Dec 20, 2013

Friday night kicks off the busy Christmas/New Year's holiday travel season, and passengers passing through the world's busiest airport should allow for extra time, both in getting to the airport, as well as for getting through security.

Help Desk: Arrive on time this holiday season

5:58 PM, Dec 20, 2013

The holiday season is upon us and that means many metro-Atlanta residents will be hitting the road, or having to contend with those visiting from out of town. The 11Alive Help Desk wants travelers to arrive safely and on time.

Help Desk: 'Tis the season to be scammed

6:13 PM, Dec 19, 2013

The Grinch isn't the only one stealing Christmas this year, scammers are in on it too. The Help Desk wants you to know the major holiday scams to avoid this year. 

Help Desk steps in after football star home ransacked

8:18 PM, Dec 16, 2013

It was a big night at the Georgia Dome for Griffin High School's Jacquez Parks. Parks is the quarterback of the Griffin High School football team.

Help Desk: Foster Mom overwhelmed with donations

11:31 PM, Dec 4, 2013

Being a foster parent and providing tender loving care around-the-clock is enough of a responsibility -- imagine adding a lot more to it. Well, one foster mom, Misty Barry, is doing just that.

Help Desk: Volunteer your time this holiday season

6:40 PM, Nov 18, 2013

The season for giving is ramping up and the 11Alive Help Desk found many Atlanta-area organizations searching for a lending hand.

Atlanta Job Fair spotlights "Hiring our Heroes"

7:42 PM, Nov 14, 2013

With 44,000 Georgia troops currently out of work, that's an unemployment rate nearing 11%, job fairs and the Internet hold the key to getting our Heroes back into the workplace. On the front lines are "Hiring our Heroes" job fairs.

Frank Ski Kids Foundation

Join the Frank Ski Kids Foundation and volunteer for Comcast Cares Day.

1:26 PM, Apr 17, 2014

Garnish & Gather

Chef Emily Golub from Garnish and Gather loves locally grown food and is a advocate of community-supported agriculture.

1:48 PM, Apr 18, 2014

Joe's Crab Shack Ragin' Cajun Steampot Recipe

Are you in a seafood mood?

8:05 AM, Mar 26, 2011

Top 10 Farmers Markets in Metro Atlanta

We've compiled a list of the Top 10 Farmers Markets in Metro Atlanta for foodies, organic food enthusiasts and people looking for something to do.

7:59 AM, Apr 16, 2011

Rome man claims he had role in escape from Alcatraz

 An 89-year-old Rome man claims he played a role in the notorious escape from Alcatraz, but kept his story bottled up for nearly 50 years.

11:29 PM, Dec 30, 2011

Atlanta Mayor Reed questioned for using emergency lanes

After a week being under fire for how he handled the snow storm and the resulting traffic issues, Atlanta Mayor Kasim Reed now has to defend a trip he made to The Weather Channel's studios Tuesday night. 

6:48 PM, Feb 1, 2014

Georgia Plastic & Reconstructive Surgery

A medical breakthrough in skin tightening and anti aging.

1:16 PM, Apr 17, 2014

Police: Fla. teen accidentally shoots off his penis and testicle

A teenager is recovering after police say he shot himself in the penis and testicle while cleaning a gun he just bought.

11:15 AM, Sep 12, 2012

Atlanta's 2014 winter weather storm leaves thousands stranded

Atlanta Mayor Kasim Reed was on "TODAY" Thursday to respond to allegations that the state failed to prepare for the winter storm that slammed north Georgia and left countless people stranded.

3:09 PM, Jan 30, 2014

Miss Delaware Teen USA resigns after sex video surfaces

Melissa King, Miss Delaware Teen USA, resigned her crown after facing questions about an online sex video that claims to star her.

2:17 PM, Feb 27, 2013


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      Atlanta Biz

      3:56 PM, Mar 31, 2014

      Behind the scenes pictures of the Executive Profiles segment for Atlanta Business Chronicle's BIZ on 11Alive. Tune in on Sundays at 11:00 AM for new episodes.