What to do if your flights, Amtrak rides are canceled by Isaac

6:55 PM, Aug 28, 2012   |    comments
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Hartsfield-Jackson Atlanta International Airport

ATLANTA -- As Hurricane Isaac approaches the Gulf Coast, airlines across the region have had to cancel and re-route flights, and suspend Amtrak services.

AirTran Airways and Southwest Airlines said Tuesday afternoon that they have suspended all flights into and out of New Orleans through Thursday. Travelers are advised to go to their prospective websites -- AirTran.com or Southwest.com -- for rebooking information.

RELATED | Hurricane Isaac headed to New Orleans

Delta Air Lines says their customers are entitled to a refund if any flights to or from designated areas are affected by Hurricane Isaac are canceled or significantly delayed. Travelers can get more information at Delta.com or by calling them at 404-733-0305.

United Airlines says change fees and fare differences will be waived when rescheduled flights resume on Saturday. For more information, call 800-864-8331 or go to United.com.

US Airways says they will waive fees related to Hurricane Isaac if passengers re-book their flight schedules with the same origin and destination that they had purchased initially. For more information, passengers can call 800-428-4322 or they can check online at USAirways.com.

All Amtrak services to and from New Orleans are temporarily suspended. No alternate transportation is available to and from New Orleans, including three cities where Amtrak service will temporarily originate and terminate.

According to Amtrak, the three-day weekly service from Los Angeles and Tucson will terminate in San Antonio rather than New Orleans. There will be no service on this route in Louisiana, Beaumont or Houston, Texas, eastbound through August 31 and westbound through September 1.

Amtrak Thruway Bus Connections at Houston to and from Longview and Galveston will continue operation.

The Crescent, daily Trains 19 and 20 from New York and Washington will terminate and originate in Atlanta, rather than New Orleans. There is no service on this route in Alabama, Mississippi and Louisiana through August 30.

The City of New Orleans, daily Trains 58 and 59 from Chicago will terminate in Memphis, with no service in Mississippi and Louisiana through August 31.

PHOTO GALLERY | Isaac churning toward Gulf Coast landfall

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